Your digital hub to process all customer’s dialogues and interactions online

ViaDialog is a leading provider of hosted solutions for CIM «Customer Interaction Management».
A cloud platform to deploy on demand multi-channels solutions to process all customers interactions including :
voice, email, live chat, sms, video, web self-service, social networks, virtual assistants

> Discover all our solutions

Create exceptional customer experiences

Customer service & support
Telemarketing & Lead generation
Web & Mobile customer engagement
On site retail customer support
Boost your productivity and deliver more services !

6 good reasons to choose us !

100% CLOUD

Natively multi-channels cloud-based contact center solutions

EVOLUTIVE

New Features and automatic software updates.

SCALABLE

Easily add functionalities and seats as you need it.

MULTI TENANT

Easily support multiple contact centers, including home agents.

SECURE

Designed to protect your data and available 24/7

COST EFFECTIVE

Pay only for what you use each month

What customers are saying

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ALL ABOUT US

2004

More than 10 years of experience

350+

happy customers all over the world

10k+

agent connected daily on our platform

20M+

interaction exchanged on our systems

Latest news

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