New

Agent Assist

New

Agent Assist

Reinvent your customer service with artificial intelligence, effortlessly.

Thanks to voice recognition and generative AI, reduce your costs, increase customer satisfaction, and free your teams for what really matters.

hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

Loved and recognized as best-in-class

  • logo eurostar
hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

Loved and recognized as best-in-class

  • logo eurostar
hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

Loved and recognized as best-in-class

  • logo eurostar

Make the daily life of your teleconsultants easier with the power of Agent Assist.

Your teams are supported, your clients receive faster and more accurate responses, and your service gains agility.

Increase in Quality of Service (QoS) by +3 points

Callbot

128%

Setting up a Natural Language Interactive Voice Server to handle incoming requests.

Omnichannel solution

128%

Thanks to voice recognition and generative AI, reduce your costs.

Supervision

128%

Thanks to voice recognition and generative AI, reduce your costs.

Increase in Quality of Service (QoS) by +3 points

Callbot

128%

Setting up a Natural Language Interactive Voice Server to handle incoming requests.

Omnichannel solution

128%

Thanks to voice recognition and generative AI, reduce your costs.

Supervision

128%

Thanks to voice recognition and generative AI, reduce your costs.

AI at the service of tele-advisors

Support your teleconsultants with real-time answers and actions.

AI at the service of tele-advisors

Support your teleconsultants with real-time answers and actions.

AI at the service of tele-advisors

Support your teleconsultants with real-time answers and actions.

Save time on every interaction

Automate call summaries to gain efficiency.

Save time on every interaction

Automate call summaries to gain efficiency.

Save time on every interaction

Automate call summaries to gain efficiency.

Simplify the daily lives of your teleconsultants

Provide reliable information from your databases.

Simplify the daily lives of your teleconsultants

Provide reliable information from your databases.

Simplify the daily lives of your teleconsultants

Provide reliable information from your databases.

Less supervision, more trust

Help your tele-advisors resolve issues without unnecessary escalation.

Less supervision, more trust

Help your tele-advisors resolve issues without unnecessary escalation.

Less supervision, more trust

Help your tele-advisors resolve issues without unnecessary escalation.

Redefining the customer experience through AI

Boost customer satisfaction and engage your teams.

Redefining the customer experience through AI

Boost customer satisfaction and engage your teams.

Redefining the customer experience through AI

Boost customer satisfaction and engage your teams.

forme cta parler a un expert
Improve your customer service

Ready to free your agents from time-consuming tasks?

forme cta parler a un expert
Improve your customer service

Ready to free your agents from time-consuming tasks?

forme cta parler a un expert
Improve your customer service

Ready to free your agents from time-consuming tasks?

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AND BASED
IN FRANCE

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high performer emea
best support
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Designed and hosted in Paris 🥐

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ViaDialog Logo

FR: +33 (0)1 77 45 30 00

152 Boulevard Pereire, 75017 Paris

DESIGNED
AND BASED
IN FRANCE

logo entreprise française
logo afaq iso22301
logo rgpd
hight performer
high performer emea
best support
Uuser love us

Designed and hosted in Paris 🥐

Legal Notice
Privacy Policy
Terms and Conditions
Cookies
CSR Policy
English
ViaDialog Logo

FR: +33 (0)1 77 45 30 00

152 Boulevard Pereire, 75017 Paris

DESIGNED
AND HOSTED
IN FRANCE

logo entreprise française
logo afaq iso22301
logo rgpd
hight performer
high performer emea
best support
Uuser love us

Designed and hosted in Paris 🥐

Legal Notice
Privacy Policy
Terms and Conditions
Cookies
CSR Policy
English