The number 1 customer service software in France 🇫🇷
With ViaDialog and our sovereign AIs, our clients receive:
50% extra time for agents
70% resolution rate on first contact (FCR)
Reduction by 2 of customer relationship tool costs
DESIGNED
AND HOSTED
IN FRANCE
50% extra time for agents
70% resolution rate on first contact (FCR)
Reduction by 2 of customer relationship tool costs
DESIGNED
AND HOSTED
IN FRANCE
The number 1 customer service software in France 🇫🇷
With ViaDialog and our sovereign AIs, our clients receive:
4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
The number 1 customer service software in France 🇫🇷
Our clients receive:
50% extra time for agents
70% resolution rate on first contact (FCR)
Reduction by 2 of customer relationship tool costs
DESIGNED
AND HOSTED
IN FRANCE
4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
Customer service solutions, optimized by AI.
Customer service solutions, optimized by AI.
Loyalty
Provide a smooth and responsive service to enhance customer trust and retention.
Loyalty
Provide a smooth and responsive service to enhance customer trust and retention.
Maximize
Better tracking and personalization of interactions increase conversion opportunities.
Maximize
Better tracking and personalization of interactions increase conversion opportunities.
Optimize
Reduce tasks and allow your collaborators to focus on what is essential.
Optimize
Reduce tasks and allow your collaborators to focus on what is essential.
Unify
Centralize all customer information for consistent and optimized customer relationship management.
Unify
Centralize all customer information for consistent and optimized customer relationship management.
Automate
Speed up the processing of requests, segmentation, and follow-ups for a more efficient customer service.
Automate
Speed up the processing of requests, segmentation, and follow-ups for a more efficient customer service.
Improve
Leverage dashboards and detailed reports to drive your customer strategy with precision.
Improve
Leverage dashboards and detailed reports to drive your customer strategy with precision.