The number 1 customer service software in France 🇫🇷
With ViaDialog and our sovereign AIs, our clients receive:
50% extra time for agents
70% resolution rate on first contact (FCR)
Reduction by 2 of customer relationship tool costs
DESIGNED
AND HOSTED
IN FRANCE
50% extra time for agents
70% resolution rate on first contact (FCR)
Reduction by 2 of customer relationship tool costs
DESIGNED
AND HOSTED
IN FRANCE
The number 1 customer service software in France 🇫🇷
With ViaDialog and our sovereign AIs, our clients receive:
4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
The number 1 customer service software in France 🇫🇷
Our clients receive:
50% extra time for agents
70% resolution rate on first contact (FCR)
Reduction by 2 of customer relationship tool costs
DESIGNED
AND HOSTED
IN FRANCE
4.7/5 on +200 reviews
+150 companies use ViaDialog to simplify their customer relations.
Customer service solutions, optimized by AI.
Customer service solutions, optimized by AI.
Omnichannel
Centralize all your customer interactions on a single platform.
Omnichannel
Centralize all your customer interactions on a single platform.
Customer service
Modernize your phone reception with our intelligent IVR.
Customer service
Modernize your phone reception with our intelligent IVR.
Automation & AI
Collect and leverage the information from your customer interactions
Automation & AI
Collect and leverage the information from your customer interactions
Outgoing calls
Centralize all customer information for consistent and optimized customer relationship management.
Outgoing calls
Centralize all customer information for consistent and optimized customer relationship management.
AI Chatbot
Automate your customer service with bots that speak and write.
AI Chatbot
Automate your customer service with bots that speak and write.
Integrations & API
Easily create and customize your CCaaS using our API modules.
Integrations & API
Easily create and customize your CCaaS using our API modules.