About the speaker
Ariane Nabeth-Halber is a passionate technology ambassador and an expert in speech and artificial intelligence for over 20 years. She leads the entire Speech AI activity at ViaDialog, managing the Data Scientist teams as well as relationships with public laboratories. Her role is to collect client needs and align them with existing technological possibilities, while steering the roadmap of ongoing projects and evangelizing the ecosystem through her position as an expert. 

Description
How does voice AI establish itself in contact centers? AI, particularly the use of speech recognition technologies, plays a key role in the profound transformation of customer relationships both in improving operational efficiency and optimizing the customer journey. During this webinar, Ariane Nabeth-Halber, Director of Speech/AI at ViaDialog, discusses the topic of voice greetings in Natural Language in contact centers.