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ViaSpeech

Modernize your customer reception through natural language.

Eliminate routing errors, unnecessary bounces, and misunderstanding of needs.

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Reduced waiting time

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Better treatment by your agents

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Real-time knowledge of call patterns

DESIGNED
AND HOSTED
IN FRANCE

logo entreprise française
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Reduced waiting time

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Better treatment by your agents

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Real-time knowledge of call patterns

DESIGNED
AND HOSTED
IN FRANCE

logo entreprise française
logo afaq iso22301
logo rgpd

Eliminate routing errors, unnecessary bounces, and misunderstanding of needs.

ViaSpeech

Modernize your customer reception through natural language.

ViaSpeech

Modernize your customer reception through natural language.

Eliminate routing errors, unnecessary bounces, and misunderstanding of needs.

check

Reduced waiting time

check

Better treatment by your agents

check

Real-time knowledge of call patterns

DESIGNED
AND HOSTED
IN FRANCE

logo entreprise française
logo afaq iso22301
logo rgpd
hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

150+ companies delight customers with Viadialog

  • logo francetv
  • logo sg
  • logo maif
  • logo sodexo
  • logo parc asterix
  • logo eurostar
  • logo direct assurance
  • logo boursobank
  • logo bouygues
  • logo lecab
  • logo sncf
  • logo malakoff
hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

150+ companies delight customers with Viadialog

  • logo francetv
  • logo sg
  • logo maif
  • logo sodexo
  • logo parc asterix
  • logo eurostar
  • logo direct assurance
  • logo boursobank
  • logo bouygues
  • logo lecab
  • logo sncf
  • logo malakoff
hight performer
high performer emea
best support
best support
best support

4.7/5 on +200 reviews

150+ companies delight customers with Viadialog

  • logo francetv
  • logo sg
  • logo maif
  • logo sodexo
  • logo parc asterix
  • logo eurostar
  • logo direct assurance
  • logo boursobank
  • logo bouygues
  • logo lecab
  • logo sncf
  • logo malakoff

Enrich your customer calls with SpeechAI

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Proven by the largest French clients, our solution handles thousands of simultaneous calls and millions annually with over 98% reliability.

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Enjoy sovereign technologies, with low latency, high scalability, and availability to optimize every interaction.

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Our continuous improvement processes adapt in real time to the evolutions of your business to ensure constant relevance and efficiency.

viaspeech speech ai

Enrich your customer calls with SpeechAI

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Proven by the largest French clients, our solution handles thousands of simultaneous calls and millions annually with over 98% reliability.

check

Enjoy sovereign technologies, with low latency, high scalability, and availability to optimize every interaction.

check

Our continuous improvement processes adapt in real time to the evolutions of your business to ensure constant relevance and efficiency.

viaspeech speech ai

Enrich your customer calls with SpeechAI

check

Proven by the largest French clients, our solution handles thousands of simultaneous calls and millions annually with over 98% reliability.

check

Enjoy sovereign technologies, with low latency, high scalability, and availability to optimize every interaction.

check

Our continuous improvement processes adapt in real time to the evolutions of your business to ensure constant relevance and efficiency.

viaspeech speech ai

Put voice at the heart of your customer relationship

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Advanced voice recognition

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Conversational assistant (Callbot)

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Speech synthesis

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Linguistic corpus management tool

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Dialog Manager

viaspeech-assistant conversational

Put voice at the heart of your customer relationship

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Advanced voice recognition

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Conversational assistant (Callbot)

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Speech synthesis

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Linguistic corpus management tool

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Dialog Manager

viaspeech-assistant conversational

Put voice at the heart of your customer relationship

check

Advanced voice recognition

check

Conversational assistant (Callbot)

check

Speech synthesis

check

Linguistic corpus management tool

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Dialog Manager

viaspeech-assistant conversational

Benefit from the power of our sovereign AIs

  • NEW
    viaspeech tts icone

    TTS (Text-to-Speech)

    High-quality text-to-speech synthesis to convert text into speech. Support for multiple languages and custom voices.

  • NEW
    viaspeech stt icone

    STT (Speech-to-Text)

    Accurate transcription of speeches into text. Identification of named entities (persons, organizations, places, etc.). Sentiment analysis to assess the emotions expressed in the speeches.

  • NEW
    viaspeech tts icone

    TTS (Text-to-Speech)

    High-quality text-to-speech synthesis to convert text into speech. Support for multiple languages and custom voices.

  • NEW
    viaspeech stt icone

    STT (Speech-to-Text)

    Accurate transcription of speeches into text. Identification of named entities (persons, organizations, places, etc.). Sentiment analysis to assess the emotions expressed in the speeches.

  • viaspeech resume icone

    Resume

    Automatic summarization of documents or long conversations. Extraction of key points and essential information.

  • viaspeech accueil ln icone

    Design interface

    User-friendly interface enabling natural language interactions. Contextual understanding for tailored and precise responses.

  • viaspeech api first icone

    API-first platform

    API-focused design for easy and flexible integration with other systems. Comprehensive documentation and developer support.

  • viaspeech resume icone

    Resume

    Automatic summarization of documents or long conversations. Extraction of key points and essential information.

  • viaspeech accueil ln icone

    Design interface

    User-friendly interface enabling natural language interactions. Contextual understanding for tailored and precise responses.

  • viaspeech api first icone

    API-first platform

    API-focused design for easy and flexible integration with other systems. Comprehensive documentation and developer support.

Easily interface ViaSpeech with your existing solutions

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Natively connect to the main call center telephony platforms via MRCP, GCP, and Websocket.

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Use our specialized tools to create effective customer journeys and maximize call pattern recognition with our NLP/NLU suite.

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Benefit from our expertise in project management for ongoing support, ensuring adherence to deadlines and budgets.

viaspeech integration

Easily interface ViaSpeech with your existing solutions

check

Natively connect to the main call center telephony platforms via MRCP, GCP, and Websocket.

check

Use our specialized tools to create effective customer journeys and maximize call pattern recognition with our NLP/NLU suite.

check

Benefit from our expertise in project management for ongoing support, ensuring adherence to deadlines and budgets.

viaspeech integration

Easily interface ViaSpeech with your existing solutions

check

Natively connect to the main call center telephony platforms via MRCP, GCP, and Websocket.

check

Use our specialized tools to create effective customer journeys and maximize call pattern recognition with our NLP/NLU suite.

check

Benefit from our expertise in project management for ongoing support, ensuring adherence to deadlines and budgets.

viaspeech integration

A sovereign technology at the heart of Brittany

A sovereign technology at the heart of Brittany

speech security performance

Security and performance

Enjoy a secure and highly efficient infrastructure developed in Lannion, in the heart of Brittany, ensuring the sovereignty of your data.

Local innovation

Strategic independence

Assistance and support

Security and performance

Enjoy a secure and highly efficient infrastructure developed in Lannion, in the heart of Brittany, ensuring the sovereignty of your data.

Local innovation

Strategic independence

Assistance and support

speech security performance
speech security performance

Security and performance

Enjoy a secure and highly efficient infrastructure developed in Lannion, in the heart of Brittany, ensuring the sovereignty of your data.

Local innovation

Strategic independence

Assistance and support

What ViaSpeech can do for you

user icon via dialog

+96%

Recognition of call patterns.

time icon viadialog

+15%

Automatically processed calls.

benefits icon viadialog

-80%

Redirecting.

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Deployment of the callbot

A natural language-based callbot has been implemented to replace the traditional DTMF IVR.

avatar client david lionel

David L.

graphic icon via dialog

xK

Thousands of simultaneous calls.

user icon via dialog

+96%

Recognition of call patterns.

time icon viadialog

+15%

Automatically processed calls.

benefits icon viadialog

-80%

Redirecting.

logo parc asterix

Deployment of the callbot

A natural language-based callbot has been implemented to replace the traditional DTMF IVR.

avatar client david lionel

David L.

graphic icon via dialog

xK

Thousands of simultaneous calls.

Your conversational assistant in natural language

Listen to human language viaspeech

Listen

Master the complexity of human language

viaspeech real-time understanding

Understand

Understand in real time the reasons for calls

viaspeech natural language processing

Respond

Generate a coherent and relevant response for unified management of your relationship

Your projects are structured and supported by our teams

Collection

Recording user requests & standardized transcriptions

viaspeech collecte card

Skill

Deployment and knowledge transfer

viaspeech competence card

Advice

Professional services and performance tracking analysis

viaspeech advice card

KPI

Real-time performance indicators via back-office

viaspeech kpi card

Optimization

Continuous improvement of acoustic and language models (specific model training, fault call detection and analysis...)

viaspeech optimization card

Deployment

Cloud and On-Premise Solution

viaspeech deployment card

Our clients speak about us