Automate your call campaigns to prospects and clients
Combine chat and calls for smart and engaging outbound campaigns
Enhance the experience of prospects and motivate your agents to close more sales.
Plan, manage, and analyze your campaigns with powerful tools to maximize every step.
DESIGNED
AND HOSTED
IN FRANCE
Automate your call campaigns to prospects and clients
Combine chat and calls for smart and engaging outbound campaigns
Enhance the experience of prospects and motivate your agents to close more sales.
Plan, manage, and analyze your campaigns with powerful tools to maximize every step.
DESIGNED
AND HOSTED
IN FRANCE
4.7/5 on +200 reviews
+350 brands use ViaDialog to simplify their customer relations.
4.7/5 on +200 reviews
+350 brands use ViaDialog to simplify their customer relations.
Automate your call campaigns to prospects and clients
Combine chat and calls for smart and engaging outbound campaigns
Enhance the experience of prospects and motivate your agents to close more sales.
Plan, manage, and analyze your campaigns with powerful tools to maximize every step.
DESIGNED
AND HOSTED
IN FRANCE
4.7/5 on +200 reviews
+350 brands use ViaDialog to simplify their customer relations.
Automate your outbound calls, without complexity
Automate your outbound calls, without complexity
Automate your outbound calls, without complexity
Launch high-frequency calling campaigns
Distribute several thousand calls per day, without human effort, for prospecting, debt collection, or follow-ups.
Launch high-frequency calling campaigns
Distribute several thousand calls per day, without human effort, for prospecting, debt collection, or follow-ups.
Launch high-frequency calling campaigns
Distribute several thousand calls per day, without human effort, for prospecting, debt collection, or follow-ups.
Customize each voicemail
Adapt the message content to each target (name, customer status, amount, etc.) using dynamic variables and smart TTS.
Customize each voicemail
Adapt the message content to each target (name, customer status, amount, etc.) using dynamic variables and smart TTS.
Customize each voicemail
Adapt the message content to each target (name, customer status, amount, etc.) using dynamic variables and smart TTS.
Connect to your databases and CRM in real time
Automatic lead import, synchronization with your CRM, and automated data return after call (status, result...).
Connect to your databases and CRM in real time
Automatic lead import, synchronization with your CRM, and automated data return after call (status, result...).
Connect to your databases and CRM in real time
Automatic lead import, synchronization with your CRM, and automated data return after call (status, result...).
Add AI to your call scenarios
Orchestrate the journey based on voice detection, the response or reaction of the recipient. Follow up at the right moment, with the right message.
Add AI to your call scenarios
Orchestrate the journey based on voice detection, the response or reaction of the recipient. Follow up at the right moment, with the right message.
Add AI to your call scenarios
Orchestrate the journey based on voice detection, the response or reaction of the recipient. Follow up at the right moment, with the right message.
Follow the rules, without compromise
Call frequencies, schedules, opt-out, NAR rates: everything is managed, controlled, and compliant with local regulations.
Follow the rules, without compromise
Call frequencies, schedules, opt-out, NAR rates: everything is managed, controlled, and compliant with local regulations.
Follow the rules, without compromise
Call frequencies, schedules, opt-out, NAR rates: everything is managed, controlled, and compliant with local regulations.
Automatically generate and qualify your leads
Automate your outbound call campaigns with an intelligent solution designed to generate qualified leads at scale. With predictive dialers, our platform identifies the best times to reach your prospects, maximizes the pick-up rate, and prioritizes high-potential contacts.
By combining conversational AI with fine orchestration of follow-ups, you accelerate commercial qualification, reduce operational costs, and significantly increase your conversions. A turnkey solution to boost your prospecting, retain your customers, or effectively re-engage.
Designed for performance:
Predictive calls
High contact rate
Qualified leads
Boosted conversion
Automatically generate and qualify your leads
Automate your outbound call campaigns with an intelligent solution designed to generate qualified leads at scale. With predictive dialers, our platform identifies the best times to reach your prospects, maximizes the pick-up rate, and prioritizes high-potential contacts.
By combining conversational AI with fine orchestration of follow-ups, you accelerate commercial qualification, reduce operational costs, and significantly increase your conversions. A turnkey solution to boost your prospecting, retain your customers, or effectively re-engage.
Designed for performance:
Predictive calls
High contact rate
Qualified leads
Boosted conversion
Automatically generate and qualify your leads
Automate your outbound call campaigns with an intelligent solution designed to generate qualified leads at scale. With predictive dialers, our platform identifies the best times to reach your prospects, maximizes the pick-up rate, and prioritizes high-potential contacts.
By combining conversational AI with fine orchestration of follow-ups, you accelerate commercial qualification, reduce operational costs, and significantly increase your conversions. A turnkey solution to boost your prospecting, retain your customers, or effectively re-engage.
Designed for performance:
Predictive calls
High contact rate
Qualified leads
Boosted conversion
Monitor your performance in real time
Manage your customer service precisely with real-time dashboards and continuously updated KPIs. Visualize your agents' activity, identify pain points, and adapt your actions in just a few clicks. Our solution allows you to measure the effectiveness of each interaction, optimize your resources, and make decisions based on reliable and actionable data.
Stay in control at every moment:
Live tracking of agents
Customizable alerts
KPIs continuously updated
Ready-to-use reports
Monitor your performance in real time
Manage your customer service precisely with real-time dashboards and continuously updated KPIs. Visualize your agents' activity, identify pain points, and adapt your actions in just a few clicks. Our solution allows you to measure the effectiveness of each interaction, optimize your resources, and make decisions based on reliable and actionable data.
Stay in control at every moment:
Live tracking of agents
Customizable alerts
KPIs continuously updated
Ready-to-use reports
Monitor your performance in real time
Manage your customer service precisely with real-time dashboards and continuously updated KPIs. Visualize your agents' activity, identify pain points, and adapt your actions in just a few clicks. Our solution allows you to measure the effectiveness of each interaction, optimize your resources, and make decisions based on reliable and actionable data.
Stay in control at every moment:
Live tracking of agents
Customizable alerts
KPIs continuously updated
Ready-to-use reports
Industrialize your campaigns and make a difference
Industrialize your campaigns and make a difference
Industrialize your campaigns and make a difference
01.
Drive your campaigns effectively
ViaLeads simplifies the management of outbound calling campaigns: file import, dynamic scripts, real-time monitoring. Increase your productivity, enhance the impact of your telemarketers, and stay compliant with regulations thanks to our expertise in smart dialing.
02.
Analyze your results in real time
03.
From capacity and resources on demand without delay
01.
Drive your campaigns effectively
ViaLeads simplifies the management of outbound calling campaigns: file import, dynamic scripts, real-time monitoring. Increase your productivity, enhance the impact of your telemarketers, and stay compliant with regulations thanks to our expertise in smart dialing.
02.
Analyze your results in real time
03.
From capacity and resources on demand without delay
Drive your campaigns effectively
ViaLeads simplifies the management of outbound call campaigns: file imports, dynamic scripts, real-time monitoring. Increase productivity, enhance the impact of your telemarketers, and stay compliant with regulations thanks to our expertise in smart dialing.
Drive your campaigns effectively
ViaLeads simplifies the management of outbound call campaigns: file imports, dynamic scripts, real-time monitoring. Increase productivity, enhance the impact of your telemarketers, and stay compliant with regulations thanks to our expertise in smart dialing.
Analyze your results in real time
Track your sales performance with continuously updated dashboards. Adjust your campaigns, refine your scripts, and identify high-potential profiles using Quality Monitoring and integrated voice AI.
Analyze your results in real time
Track your sales performance with continuously updated dashboards. Adjust your campaigns, refine your scripts, and identify high-potential profiles using Quality Monitoring and integrated voice AI.
From capability and resources on demand without delay
ViaLeads adapts to all scales, from 5 to 10,000 simultaneous calls. Thanks to our operator links and Arcep-certified dialing resources, you benefit from a highly scalable SaaS solution, ready to handle all your volumes.
From capability and resources on demand without delay
ViaLeads adapts to all scales, from 5 to 10,000 simultaneous calls. Thanks to our operator links and Arcep-certified dialing resources, you benefit from a highly scalable SaaS solution, ready to handle all your volumes.
Maximize your performance in just a few clicks
+20%
Improvement of your results
+20%
Improvement of your results
-48h
To deploy a campaign automatically
-48h
To deploy a campaign automatically
100%
In compliance with the regulations
100%
In compliance with the regulations
Chief Executive Officer
Frédéric Bacmann
Thanks to the support of ViaDialog, we were able to implement an effective new customer relationship policy.
Chief Executive Officer
Frédéric Bacmann
Thanks to the support of ViaDialog, we were able to implement an effective new customer relationship policy.
+30%
Conversion rate
+30%
Conversion rate
Concrete results, shared by our clients
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs, all the new features that are implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported in maintaining the quality of customer relations.
Asterix Park
David L.
ViaDialog is truly attentive to our needs, all the new features that are implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported in maintaining the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product fits our needs perfectly. Moreover, our consultants gain in efficiency and comfort!
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product fits our needs perfectly. Moreover, our consultants gain in efficiency and comfort!
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two aspects. We have increased the team's performance and productivity, as well as customer satisfaction.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two aspects. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog perfectly supported us in a personalized way, from the design of the ViaFlow solution to its implementation.
Partélios
Meryam T.
ViaDialog perfectly supported us in a personalized way, from the design of the ViaFlow solution to its implementation.
Elogie Siemp
Mathilde B.
Our agents can now have live data thanks to the dashboard [...]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
Elogie Siemp
Mathilde B.
Our agents can now have live data thanks to the dashboard [...]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
Concrete results, shared by our clients
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features that are implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported in maintaining the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has enhanced customer service quality in two areas. We have increased team performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to production.
Elogie Siemp
Mathilde B.
Our agents can now access real-time data through the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
IRCEM
Frédéric S.
We felt a commitment from the whole team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is really attentive to our needs, all the new features that will be implemented tomorrow on the platforms are communicated to the teams, and the supervisors are always supported with respect to the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to the production deployment.
Elogie Siemp
Mathilde B.
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
IRCEM
Frédéric S.
We felt a commitment from the whole team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is really attentive to our needs, all the new features that will be implemented tomorrow on the platforms are communicated to the teams, and the supervisors are always supported with respect to the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to the production deployment.
Elogie Siemp
Mathilde B.
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
IRCEM
Frédéric S.
We felt a commitment from the whole team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is really attentive to our needs, all the new features that will be implemented tomorrow on the platforms are communicated to the teams, and the supervisors are always supported with respect to the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to the production deployment.
Elogie Siemp
Mathilde B.
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
IRCEM
Frédéric S.
We felt a commitment from the whole team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is really attentive to our needs, all the new features that will be implemented tomorrow on the platforms are communicated to the teams, and the supervisors are always supported with respect to the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to the production deployment.
Elogie Siemp
Mathilde B.
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
Everything About Automated Outbound Calling Campaigns with ViaLeads
What is an automated outbound calling solution and why choose ViaLeads?
+An automated outbound calling solution allows you to launch large-scale outbound calling campaigns without manual dialing. ViaLeads optimizes call cadence, detects call pickup, personalizes voice messages, and auto-qualifies responses. It’s one of the most powerful platforms for outbound sales, customer reminders, debt collection, and high-volume lead generation.
How does predictive outbound calling work in ViaLeads?
+The predictive dialer engine analyzes contact behavior, identifies the best calling window, and launches calls continuously without agent downtime. This increases connection rates, reduces cost per lead, and dramatically improves the efficiency of your automated outbound calling campaigns.
How does ViaLeads increase the answer rate in outbound calling campaigns?
+ViaLeads optimizes call frequency, calling hours, caller ID management, call detection, voicemail routing, and AI-driven retries. The platform prioritizes contacts who are statistically more likely to answer, resulting in higher connection rates and better conversion.
Can ViaLeads automatically qualify leads during an outbound calling campaign?
+Yes. The AI identifies the prospect’s response, categorizes the outcome (interested, call back later, refusal, voicemail, unreachable number, etc.), and syncs it instantly with your CRM. This makes ViaLeads a top solution for automating large-scale lead qualification.
Does ViaLeads personalize voice messages in automated calling campaigns?
+Absolutely. Using advanced Text-to-Speech, ViaLeads personalizes each message with dynamic variables such as name, contract information, amount due, appointment date, and more. This personalization significantly improves credibility and callback rates in outbound calling automation.
Is ViaLeads compatible with Salesforce, HubSpot, Dynamics or Odoo?
+Yes. ViaLeads integrates natively with Salesforce, Microsoft Dynamics, HubSpot, Odoo, and connects to any system via API. Leads are imported automatically and call results (status, responses, transcripts, tags) sync in real time. Perfect for complete sales automation.
Is ViaLeads compliant with GDPR and outbound calling regulations?
+100%. ViaLeads enforces all compliance rules automatically: opt-out management, legal calling hours, retry limitations, NAR/NAI monitoring, GDPR compliance, French data hosting, and ARCEP-registered telecom operations. It is fully compliant for European outbound calling workflows.
What types of outbound calling campaigns can be automated with ViaLeads?
+ViaLeads is ideal for: • automated outbound sales campaigns • prospecting and lead generation • payment reminders & debt collection • appointment reminders & voice notifications • renewal and re-engagement calls • automated voice surveys The platform supports any repetitive, high-volume outbound calling scenario.
How long does it take to deploy an outbound calling campaign with ViaLeads?
+Most deployments take under 48 hours. Setup includes CRM integration, predictive scenarios, TTS configuration, compliance rules, test calls, and campaign optimization. ViaDialog provides full onboarding and support until your campaign goes live.
How much does an automated outbound calling software like ViaLeads cost?
+Pricing depends on call volume, number of campaigns, AI features, TTS usage, CRM integrations, and your automation requirements. ViaDialog offers plans for SMBs, mid-market companies, and enterprise teams—with partner pricing available. A free live demo provides a precise ROI estimate.
Reinvent your customer relationships with Viadialog.
70% resolution on first contact
40% reduction in processing time
+30% customer satisfaction
GDPR Compliant & ISO 22301 Certified
Based in France, ARCEP registered operator
4.7/5 on +200 reviews
Speak to a ViaDialog expert
Gain concrete insights to transform your client relationships.
🔒 Your data is safe. GDPR compliant, never shared.
Reinvent your customer relationships with Viadialog.
70% resolution on first contact
40% reduction in processing time
+30% customer satisfaction
GDPR Compliant & ISO 22301 Certified
Based in France, ARCEP registered operator
4.7/5 on +200 reviews
Speak to a ViaDialog expert
Gain concrete insights to transform your client relationships.
🔒 Your data is safe. GDPR compliant, never shared.
Reinvent your customer relationships with Viadialog.
70% resolution on first contact
40% reduction in processing time
+30% customer satisfaction
GDPR Compliant & ISO 22301 Certified
Based in France, ARCEP registered operator
4.7/5 on +200 reviews
Speak to a ViaDialog expert
Gain concrete insights to transform your client relationships.
🔒 Your data is safe. GDPR compliant, never shared.
