Humans and innovation at the heart of every interaction.
Humans and innovation at the heart of every interaction for 25 years.
Humans and innovation at the heart of every interaction.
Humans and innovation at the heart of every interaction for 25 years.
20 years of innovation in customer relationship management
For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relations.
20 years of innovation in customer relationship management
For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relations.
20 years of innovation in customer relationship management
For 25 years, ViaDialog has been shaping the future of customer interactions with innovative and effective solutions. Our expertise continues to evolve to meet the new challenges of customer relations.
A unique ecosystem
Telecom operator, software publisher, and cloud host, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.
📡 Telecom Operator declared ARCEP
🧠 SaaS software editor (CRM, voice, AI, client orchestration)
☁️ Sovereign host (France, ISO 22301 certified)
🎯 End-to-end mastery of the customer journey, unique in the French market.
DESIGNED
AND HOSTED
IN FRANCE
A unique ecosystem
Telecom operator, software publisher, and cloud host, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.
📡 Telecom Operator declared ARCEP
🧠 SaaS software editor (CRM, voice, AI, client orchestration)
☁️ Sovereign host (France, ISO 22301 certified)
🎯 End-to-end mastery of the customer journey, unique in the French market.
DESIGNED
AND HOSTED
IN FRANCE
A unique ecosystem
Telecom operator, software publisher, and cloud host, we offer solutions tailored to each business. From telephone connectivity to automated interactions, our integrated approach optimizes every customer contact.
📡 Telecom Operator declared ARCEP
🧠 SaaS software editor (CRM, voice, AI, client orchestration)
☁️ Sovereign host (France, ISO 22301 certified)
🎯 End-to-end mastery of the customer journey, unique in the French market.
DESIGNED
AND HOSTED
IN FRANCE
Our ecosystem of solutions
Viadialog is the publisher of several interconnected products designed to optimize all customer interactions.
ViaFlow
ViaFlow
Omnichannel management of customer interactions
Omnichannel management of customer interactions
ViaBrain
ViaBrain
Conversational analysis and transcription
Conversational analysis and transcription
ViaSpeech
ViaSpeech
Advanced text-to-speech
Advanced text-to-speech
ViaSay
ViaSay
Conversational voice assistant
Conversational voice assistant
ViaLeads
ViaLeads
Automated lead qualification
Automated lead qualification
ViaEngine
ViaEngine
Orchestration of multichannel workflows
Orchestration of multichannel workflows
Our values
The values of ViaDialog define who we are and what we bring to our clients.
An AI Lab in the heart of Brittany
In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. Thanks to our researchers, we develop cutting-edge technologies to ensure security and confidentiality in every customer interaction.
Semantic and emotional analysis
Summary of conversations
Matching intelligent agent/client
Embedded voice & text AI
An AI Lab in the heart of Brittany
In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. With the help of our researchers, we develop cutting-edge technologies that ensure security and confidentiality.
Semantic and emotional analysis
Summary of conversations
Matching intelligent agent/client
Embedded voice & text AI
An AI Lab in the heart of Brittany
In Lannion, our AI Lab brings together experts, including doctors in artificial intelligence and data scientists, to create sovereign solutions. Thanks to our researchers, we develop cutting-edge technologies to ensure security and confidentiality in every customer interaction.
Semantic and emotional analysis
Summary of conversations
Matching intelligent agent/client
Embedded voice & text AI
Reinventing the customer experience
Reinventing the customer experience
Our ambition is to push the boundaries of technology to offer seamless, intuitive, and increasingly human experiences. Through AI and our innovative solutions, we are shaping a future where every interaction strengthens the relationship between brands and their customers, anticipating their needs and simplifying their journey.
Our ambition is to push the boundaries of technology to offer seamless, intuitive, and increasingly human experiences. Through AI and our innovative solutions, we are shaping a future where every interaction strengthens the relationship between brands and their customers, anticipating their needs and simplifying their journey.
Encrypted keys
+1000
Supported companies
+500M
Customer interactions processed each year
3 implementations in France
Paris, Lannion & Strasbourg 🇫🇷
15%
The CA invested in R&D each year
99,99%
QoS in 2023
+200 avis
Years of expertise
+20
Years of expertise
+1000
Supported companies
+500M
Customer interactions processed each year
3 implementations in France
Paris, Lannion & Strasbourg 🇫🇷
99,99%
QoS in 2023
15%
The CA invested in R&D each year
+20
Years of expertise
+1000
Supported companies
+500M
Customer interactions processed each year
3 implementations in France
Paris, Lannion & Strasbourg 🇫🇷
99,99%
QoS in 2023
15%
The CA invested in R&D each year
They trust us
350 brands use ViaDialog to simplify their customer relations.
They trust us
350 brands use ViaDialog to simplify their customer relations.
They trust us
350 brands use ViaDialog to simplify their customer relations.
