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ViaDialog recognized in the AFRC and Accenture study on generative AI

NEWS

ViaDialog recognized in the AFRC and Accenture study on generative AI

ViaDialog

1 minute

Discover how ViaDialog is revolutionizing customer service

transform your customer relationship AI Gen Viadialog Africa Accenture

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Transforming Your Customer Relationship with ViaDialog's Generative AI

ViaDialog stands as a key technological player in the study "Transforming Your Customer Relationship with Generative AI," co-conducted by the French Association for Customer Relations (AFRC) and Accenture.

Unveiled during the meet-up on July 4th, this study highlights the most innovative customer relationship solution providers in the market. ViaDialog was selected among the 15 most advanced providers in France, distinguished by its use of open-source LLM and its AI-augmented contact center solutions.

Recognized for its achievements in conversational and generative AI domains, ViaDialog offers increasingly efficient solutions to simplify and enhance the quality of customer interactions. Through generative AI, companies can improve their operational efficiency and customer satisfaction.

This recognition by the AFRC and Accenture validates ViaDialog's commitment to innovation and excellence in customer relations.

Stay tuned for more news and innovations to come!

Click here to read the press release

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