Optimize customer relationships in retail and services
Automate recurring requests, direct your customers to the right channel, and offer personalized service 24/7 with our sovereign AI, finely tuned for e-commerce.
4.7/5 on +200 reviews
Over 350 brands use ViaDialog to streamline their customer relations.
4.7/5 on +200 reviews
Over 350 brands use ViaDialog to streamline their customer relations.
4.7/5 on +200 reviews
Over 350 brands use ViaDialog to streamline their customer relations.
Optimizing highly digitalized customer journeys
Between traffic spikes, high expectations for responsiveness, and an increase in channels (chat, social media, email, marketplaces...), e‑retailers are under constant pressure. The challenge? Responding quickly, effectively, and everywhere, without burdening teams, to maintain customer satisfaction and reduce shopping cart abandonment.
Unlike generic solutions, ViaDialog offers AI finely tuned for e‑commerce challenges: order tracking management, product returns, delivery information, stock, payments, and even unavailability. Rapid integration with your CMS, sovereign hosting, and on-site support by our experts.
Automatable Customer Use Cases
Order Status
Delivery Tracking
Product Return / Exchange
Invoice Request
Optimizing highly digitalized customer journeys
Between traffic spikes, high expectations for responsiveness, and an increase in channels (chat, social media, email, marketplaces...), e‑retailers are under constant pressure. The challenge? Responding quickly, effectively, and everywhere, without burdening teams, to maintain customer satisfaction and reduce shopping cart abandonment.
Unlike generic solutions, ViaDialog offers AI finely tuned for e‑commerce challenges: order tracking management, product returns, delivery information, stock, payments, and even unavailability. Rapid integration with your CMS, sovereign hosting, and on-site support by our experts.
Automatable Customer Use Cases
Order Status
Delivery Tracking
Product Return / Exchange
Invoice Request
Our solutions designed for e-commerce
ViaDialog automates frequent customer inquiries, assists your teams in real-time, and analyzes conversations to optimize your purchase journeys, without complicating your existing technical infrastructure.
Automate customer inquiries 24/7
Our conversational agents address straightforward inquiries (delivery, returns, invoice, etc.) throughout the purchasing journey.
Automate customer inquiries 24/7
Our conversational agents address straightforward inquiries (delivery, returns, invoice, etc.) throughout the purchasing journey.
Automate customer inquiries 24/7
Our conversational agents address straightforward inquiries (delivery, returns, invoice, etc.) throughout the purchasing journey.
Manage reception with an intelligent IVR system
Understands the nature of each call (order, customer service, etc.) and directs it to the appropriate department within the first few seconds.
Manage reception with an intelligent IVR system
Understands the nature of each call (order, customer service, etc.) and directs it to the appropriate department within the first few seconds.
Manage reception with an intelligent IVR system
Understands the nature of each call (order, customer service, etc.) and directs it to the appropriate department within the first few seconds.
Support your teams in real-time
All customer information (orders, carts, returns) is available in real-time for faster processing.
Support your teams in real-time
All customer information (orders, carts, returns) is available in real-time for faster processing.
Support your teams in real-time
All customer information (orders, carts, returns) is available in real-time for faster processing.
Analyze the verbatims and friction points
Identify moments of frustration or abandonment to improve your pathways and reduce churn.
Analyze the verbatims and friction points
Identify moments of frustration or abandonment to improve your pathways and reduce churn.
Analyze the verbatims and friction points
Identify moments of frustration or abandonment to improve your pathways and reduce churn.
Strategically follow-up with your clients
Abandoned cart, product return, missing reviews… trigger personalized automatic reminders.
Strategically follow-up with your clients
Abandoned cart, product return, missing reviews… trigger personalized automatic reminders.
Strategically follow-up with your clients
Abandoned cart, product return, missing reviews… trigger personalized automatic reminders.
Gather and leverage customer reviews
Generate targeted surveys post-purchase or interaction to enhance your customer insights and improve perceived quality.
Gather and leverage customer reviews
Generate targeted surveys post-purchase or interaction to enhance your customer insights and improve perceived quality.
Gather and leverage customer reviews
Generate targeted surveys post-purchase or interaction to enhance your customer insights and improve perceived quality.
Automate the essentials to better serve
E-commerce generates a massive volume of customer inquiries related to simple yet time-consuming requests: order status, delivery, returns, invoices... Result: overwhelmed teams, longer response times, and eroding customer satisfaction.
ViaDialog helps you automate these interactions in real-time across all channels, to streamline the experience, reduce processing costs, and refocus your teams on high-value requests.
High-volume requests supported
Order Status
Return / Exchange
Delivery Tracking
Invoice Request
Automate the essentials to better serve
E-commerce generates a massive volume of customer inquiries related to simple yet time-consuming requests: order status, delivery, returns, invoices... Result: overwhelmed teams, longer response times, and eroding customer satisfaction.
ViaDialog helps you automate these interactions in real-time across all channels, to streamline the experience, reduce processing costs, and refocus your teams on high-value requests.
High-volume requests supported
Order Status
Return / Exchange
Delivery Tracking
Invoice Request
Tangible results to boost your e-commerce
ViaDialog automates frequent requests, supports your teams, and enhances the customer experience at every touchpoint. Our solutions seamlessly integrate with your existing stack to generate fast and measurable ROI without complicating your workflows.
Reduction of ticket volume
Automate repetitive tasks and reduce customer inquiries by up to 40% (status, delivery, return...).
Reduction of ticket volume
Automate repetitive tasks and reduce customer inquiries by up to 40% (status, delivery, return...).
Reduction of ticket volume
Automate repetitive tasks and reduce customer inquiries by up to 40% (status, delivery, return...).
Enhance your conversion rate
Better support your clients at critical moments and increase conversions by 20% to 30% depending on the segment.
Enhance your conversion rate
Better support your clients at critical moments and increase conversions by 20% to 30% depending on the segment.
Enhance your conversion rate
Better support your clients at critical moments and increase conversions by 20% to 30% depending on the segment.
Enhance customer loyalty with a better NPS
Respond more swiftly and with personalization to gain up to +15 NPS points.
Enhance customer loyalty with a better NPS
Respond more swiftly and with personalization to gain up to +15 NPS points.
Enhance customer loyalty with a better NPS
Respond more swiftly and with personalization to gain up to +15 NPS points.
Reduce the cost per interaction
Automate routine exchanges to reduce the cost per request by a factor of 10 (€0.20 vs. €2 to €4 via an agent).
Reduce the cost per interaction
Automate routine exchanges to reduce the cost per request by a factor of 10 (€0.20 vs. €2 to €4 via an agent).
Reduce the cost per interaction
Automate routine exchanges to reduce the cost per request by a factor of 10 (€0.20 vs. €2 to €4 via an agent).
Why Choose ViaDialog
Skill
Deployment and knowledge transfer
Advice
Professional services and performance tracking analysis
Omnichannel Strategy
Enhanced omnichannel customer experience
Optimization
Continuous improvement of acoustic models and call analysis
KPI
Real-time performance indicators via back-office
Deployment
Cloud and On-Premise Solution
Our clients speak about us
Our clients speak about us
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
Our clients speak about us
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our consultants gain efficiency and comfort!
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our consultants gain efficiency and comfort!
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported while respecting the quality of customer relations.
Sodexo Live
Dominique C.
The solutions proposed by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the performance and productivity of the team, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog provided us with perfect personalized support, from the design of the ViaFlow solution to its production deployment.
Elogie Siemp
Mathilde B.
Our agents can now have real-time data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with the tenants. If they see that the calls are numerous, they shorten them.
Unify all your channels in a single interface
Unify all your channels in a single interface
ViaFlow natively manages the following channels:
📞 Voice / Telephony (VoIP, WebRTC softphone, SIP, trunk)
✉️ Email
💬 Online chat & video chat
📱 SMS / MMS
💬 WhatsApp Business & Messenger
📹 Video (integrated WebRTC)
ViaFlow adapts to your organization: deployable online, on-site, or in hybrid mode.
Unify all your channels in a single interface
Unify all your channels in a single interface
ViaFlow natively manages the following channels:
📞 Voice / Telephony (VoIP, WebRTC softphone, SIP, trunk)
✉️ Email
💬 Online chat & video chat
📱 SMS / MMS
💬 WhatsApp Business & Messenger
📹 Video (integrated WebRTC)
ViaFlow adapts to your organization: deployable online, on-site, or in hybrid mode.
Frequently Asked Questions
What types of requests can be automated in e-commerce?
+We automate the most frequent customer requests: order tracking, returns and exchanges, delivery timelines, invoice requests, refund status, etc. This accounts for up to 70% of incoming tickets, processed without human intervention.
Are your solutions compatible with Shopify, Magento, Prestashop, or other CMS platforms?
+Yes, our solutions easily integrate with the leading e-commerce CMS platforms on the market through connectors or APIs, allowing you to seamlessly link chatbots and voicebots to your product, order, or customer data in just a few clicks.
Does this replace my support teams?
+No, our solutions do not replace your teams; they assist them. By automating simple exchanges, you free up time to handle requests with higher value and offer a better quality of service, while reducing pressure on your agents.
How does AI manage traffic spikes such as Black Friday or Christmas?
+Our AI is scaled to handle very high volumes without any queue or saturation. Even during peak times, each client receives an immediate response, enhancing user experience and reducing cart abandonment.
Can I customize responses according to my products?
+Absolutely. Each scenario is tailored to your catalog, your delivery or return conditions, and can evolve based on inventory, promotions, or internal rules.
Reinvent your customer relationships with Viadialog.
70% resolution on first contact
40% reduction in processing time
+30% customer satisfaction
GDPR Compliant & ISO 22301 Certified
Based in France, ARCEP registered operator
4.7/5 on +200 reviews
Speak to a ViaDialog expert
Gain concrete insights to transform your client relationships.
🔒 Your data is safe. GDPR compliant, never shared.
Reinvent your customer relationships with Viadialog.
70% resolution on first contact
40% reduction in processing time
+30% customer satisfaction
GDPR Compliant & ISO 22301 Certified
Based in France, ARCEP registered operator
4.7/5 on +200 reviews
Speak to a ViaDialog expert
Gain concrete insights to transform your client relationships.
🔒 Your data is safe. GDPR compliant, never shared.
Reinvent your customer relationships with Viadialog.
70% resolution on first contact
40% reduction in processing time
+30% customer satisfaction
GDPR Compliant & ISO 22301 Certified
Based in France, ARCEP registered operator
4.7/5 on +200 reviews
Speak to a ViaDialog expert
Gain concrete insights to transform your client relationships.
🔒 Your data is safe. GDPR compliant, never shared.
