What is the purpose of the ViaSay solution?

ViaSay is a no-code, multimodal conversational AI platform designed to revolutionize how businesses interact with their clients. The ViaSay platform enables the creation of voice and text chatbots capable of understanding and responding to user requests naturally and efficiently. Whether for after-sales service, new customer acquisition, or customer support, ViaSay integrates into your digital ecosystem to enhance user experience.

How do ViaSay AI chatbots improve customer experience?

ViaSay relies on advanced technologies in natural language processing (NLP) and machine learning, allowing chatbots created via the platform to understand human language, decode complex queries, and provide personalized answers in real-time. ViaSay’s conversational AI can analyze conversations, identify keywords, and adjust its responses based on past interactions, thus offering intelligent and responsive service.

What are the benefits of using a conversational agent like ViaSay?

• Personalization of customer relations: With an in-depth understanding of user intentions, ViaSay offers precise and tailored responses, thereby enhancing customer satisfaction.

• Automation of repetitive tasks: ViaSay frees your teams from recurring tasks by automating common interactions, allowing them to focus on higher-value tasks.

• Improvement of operational efficiency: ViaSay's AI learns and adapts continuously, improving chatbot performance over time and reducing request processing time.

• Flexibility and easy integration: ViaSay integrates seamlessly with your CRM applications, existing information systems, and other management software, offering flexibility to adapt to different use cases.

Which companies can benefit from the ViaSay AI chatbot?

ViaSay is designed for companies of all sizes, from startups to large enterprises. It is particularly useful in sectors such as retail, finance, after-sales service, and contact centers. Companies looking to digitize their customer relationships, enhance user experience, and automate business processes will find ViaSay to be a powerful and adaptable solution.

How does ViaSay differentiate itself from other conversational AI platforms?

ViaSay stands out for its ability to provide a multi-channel experience, managing both voice and text interactions on a single platform. Moreover, it utilizes modern frameworks to offer optimized ergonomics and advanced customization. Whether for virtual conversations via messaging applications, voice services, or web interfaces, ViaSay ensures a smooth and natural interaction with every user.

How do you integrate ViaSay into your digital strategy?

Integrating ViaSay into your digital strategy is simple and swift. With its intuitive interface and plugins compatible with numerous tools, ViaSay can be quickly deployed and configured to meet the specific needs of your company. You can also leverage the flexibility offered by ViaSay to adjust its functionalities based on the evolution of your marketing and operational objectives.

Why choose ViaSay?

ViaSay is not just a chatbot tool; it is a complete solution that transforms how businesses interact with their clients. With its ability to automatically process natural languages and converse intelligently, ViaSay helps businesses provide superior customer service while optimizing their internal processes. By choosing ViaSay, you invest in a solution for the future of customer relationship management.

What is the deployment time for a chatbot?

ViaSay is designed to be operational quickly. The intuitive interface allows for rapid and easy configuration, with possible integrations in a few days, or even a few hours for standard deployments. For more complex projects, including specific customizations or large-scale integrations, deployment may take a bit longer, but remains highly competitive in terms of timeframe. Thanks to its flexibility, ViaSay can rapidly adapt to your evolving needs, allowing you to swiftly deploy effective solutions to enhance customer experience.

How much does a ViaSay AI agent cost?

ViaSay offers a flexible pricing model to adapt to the specific needs of each company. Costs vary based on the number of activated modules, the volume of processed interactions, and the desired features. You can view the different offers on our dedicated pricing page, where you will find detailed information on available packages.