Status of ViaDialog Services
Updated less than a minute ago
Monitor the availability of our solutions and infrastructure in real-time.
Updated less than a minute ago
All services are available online
Messaging
Infrastructure
Networks
Single Board Computer
Workflows
Artificial Intelligence (AI)
Storage
Start and end date/time (if known)
Affected scope (components, sites)
Current Status (in progress / resolved)
Associated Communication (link or short text)
All services are available online
Infrastructure
Infrastructure
Networks
Single Board Computer
Workflows
Artificial Intelligence (AI)
Storage
Messaging
Start and end date/time (if known)
Affected scope (components, sites)
Current Status (in progress / resolved)
Associated Communication (link or short text)
All services are available online
All services are available online
Infrastructure
Networks
Single Board Computer
Workflows
Artificial Intelligence (AI)
Storage
Messaging
Start and end date/time (if known)
Affected scope (components, sites)
Current Status (in progress / resolved)
Associated Communication (link or short text)
Concrete results, shared by our clients
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs, all the new features that are implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported in maintaining the quality of customer relations.
Asterix Park
David L.
ViaDialog is truly attentive to our needs, all the new features that are implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported in maintaining the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product fits our needs perfectly. Moreover, our consultants gain in efficiency and comfort!
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product fits our needs perfectly. Moreover, our consultants gain in efficiency and comfort!
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two aspects. We have increased the team's performance and productivity, as well as customer satisfaction.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two aspects. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog perfectly supported us in a personalized way, from the design of the ViaFlow solution to its implementation.
Partélios
Meryam T.
ViaDialog perfectly supported us in a personalized way, from the design of the ViaFlow solution to its implementation.
Elogie Siemp
Mathilde B.
Our agents can now have live data thanks to the dashboard [...]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
Elogie Siemp
Mathilde B.
Our agents can now have live data thanks to the dashboard [...]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
Concrete results, shared by our clients
IRCEM
Frederic S.
We felt the involvement of the entire team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is truly attentive to our needs; all the new features that are implemented on the platforms tomorrow are communicated to the teams, and the supervisors are always supported in maintaining the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product adapts perfectly to our needs. Moreover, our advisors gain in efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has enhanced customer service quality in two key areas. We have increased team performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to production.
Elogie Siemp
Mathilde B.
Our agents can now access real-time data through the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
IRCEM
Frédéric S.
We felt a commitment from the whole team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is really attentive to our needs, all the new features that will be implemented tomorrow on the platforms are communicated to the teams, and the supervisors are always supported with respect to the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to the production deployment.
Elogie Siemp
Mathilde B.
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
IRCEM
Frédéric S.
We felt a commitment from the whole team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is really attentive to our needs, all the new features that will be implemented tomorrow on the platforms are communicated to the teams, and the supervisors are always supported with respect to the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to the production deployment.
Elogie Siemp
Mathilde B.
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
IRCEM
Frédéric S.
We felt a commitment from the whole team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is really attentive to our needs, all the new features that will be implemented tomorrow on the platforms are communicated to the teams, and the supervisors are always supported with respect to the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to the production deployment.
Elogie Siemp
Mathilde B.
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
IRCEM
Frédéric S.
We felt a commitment from the whole team in the success of our project, as it was also ViaDialog's project.
SNCF
Christine D.
We have reduced the number of requests received by our customer support team on Zendesk by 50%.
Asterix Park
David L.
ViaDialog is really attentive to our needs, all the new features that will be implemented tomorrow on the platforms are communicated to the teams, and the supervisors are always supported with respect to the quality of customer relations.
Sodexo Live
Dominique C.
The solutions offered by ViaDialog are very flexible and intuitive. The product perfectly adapts to our needs. Moreover, our advisors gain efficiency and comfort! The solution is perfectly suited for remote work, which is becoming the norm.
Lyon Airport
Florent T.
The ViaSay chatbot reduces the number of support requests handled by agents, allowing for more efficient resource management.
Idea
Jonathan S.
ViaDialog, through the ViaFlow solution, quickly adapted to our requests and our pace throughout the implementation of the tool: from design to production.
Travelski
Aurore Z.
ViaFlow has improved the quality of customer service in two ways. We have increased the team's performance and productivity, as well as customer satisfaction.
Partélios
Meryam T.
ViaDialog has perfectly accompanied us in a personalized way, from the design of the ViaFlow solution to the production deployment.
Elogie Siemp
Mathilde B.
Our agents can now access live data thanks to the dashboard […]. This allows them to adjust their calls based on the time spent with tenants. If they see that there are many calls, they shorten them.
Frequently Asked Questions
Can I test ViaDialog products?
+Yes, you can test ViaDialog products for free with our demo versions. They allow you to explore the basic features. Take this opportunity to discover how ViaDialog can meet your needs effectively and professionally.
How to know if ViaDialog is the right solution?
+If you are in charge of customer service, we are likely to have relevant solutions, even for your most specific needs. Do not hesitate to ask one of our product specialists for advice to discuss your project and see our solutions in action.
Do you offer specific pricing for small businesses?
+Viadialog adapts to your needs, regardless of the size of your business.
Do you offer subscriptions or annual contracts?
+Yes, we offer annual contracts. With an annual contract, you benefit from continuous access to our platform and optimized rates, providing a convenient and advantageous solution for managing your contact centers. Contact us directly to discuss the details of our annual contracts and discover the specific benefits they can offer you.
Do you offer special rates for integration partners?
+Yes, we offer preferential rates for partners. Please contact us directly to discuss your needs, and we will be happy to provide you with information about our advantageous rates and the conditions suited to your business.
Enhance the customer experience and optimize your agents' performance.
Master omnichannel
Automate your interactions with voice and text-based AI
Advanced speech analytics to better understand your customers
GDPR Compliant & ISO 22301 Certified
4.7/5 on +200 reviews
Contact our sales team.
Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!
🔒 Your data is safe. GDPR compliant, never shared.
Enhance the customer experience and optimize your agents' performance.
Master omnichannel
Automate your interactions with voice and text-based AI
Advanced speech analytics to better understand your customers
GDPR Compliant & ISO 22301 Certified
4.7/5 on +200 reviews
Contact our sales team.
Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!
🔒 Your data is safe. GDPR compliant, never shared.
Enhance the customer experience and optimize your agents' performance.
Master omnichannel
Automate your interactions with voice and text-based AI
Advanced speech analytics to better understand your customers
GDPR Compliant & ISO 22301 Certified
4.7/5 on +200 reviews
Contact our sales team.
Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!
🔒 Your data is safe. GDPR compliant, never shared.