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Discover your potential savings with AI.

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Discover your potential savings with AI.

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ViaDialog Webinars: Replays on AI, Customer Service & Contact Centers

Enjoy all our replays!

How to integrate Gen AI into your customer processes? From theory to concrete implementation!

Ariane Nabeth-Halber & Gil Monin

How Partélios Habitat optimized the processing time for tenant requests

Gaeël Trouard Riolle & Yoram Szternberg

ViaDialog x Digital Habitat: AI at the service of the enhanced agent and supervisor

Gil Monin & Ariane Nabeth-Halber

ViaDialog Talks #4 x Voxpay: How to optimize customer relations through secure remote payment?

Gaël Trouard-Riolle & Karim Ayach

webinar customer relationship ISO standard

ViaDialog Talks #3: ISO 22301 Standard: What are the challenges for a sustainable customer relationship?

Gil Monin & Claire Simon

webinar vignette customer service optimized

ViaDialog Talks #2 Enhanced Client Relations: what added value for an optimized customer service?

Gil Monin & Nicholas Takooree

ViaDialog Talks #1: How is voice AI becoming established in contact centers?

Ariane Nabeth-Halber

Enhance Your Customer Relationship

Reinvent your customer service today

Get a response from an expert within 24 hours – no-commitment demo

Enhance Your Customer Relationship

Reinvent your customer service today

Get a response from an expert within 24 hours – no-commitment demo

The latest trends in customer relationship

Explore our articles for unique insights and concrete solutions dedicated to improving customer relationships.

Masterclass ViaDialog x EDF : Transcrire des millions d’appels, conforme RGPD, sans sacrifier la performance

Comment concilier RGPD, sécurité et performance dans un projet de Speech Analytics à grande échelle ? Le cas concret d’EDF présenté avec ViaDialog.

Votre service client est-il en danger ? La face cachée de l'infrastructure cloud

80% des solutions "européennes" reposent sur des infrastructures américaines. Un risque opérationnel que beaucoup sous-estiment.

Les 10 meilleures fonctionnalités d'un logiciel Centre d'Appel en 2026

Découvrez les 10 fonctionnalités indispensables d'un logiciel centre d'appel en 2026 : IA, callbot, omnicanalité. Le guide complet pour votre service client.

Enhance the customer experience and optimize your agents' performance.

20 years of expertise at your service

Billions of interactions managed each year

ISO 22301 Certified for your peace of mind

Continuous Innovation with our AI lab in Brittany

Electronic Communications Operator registered with ARCEP

4.7/5 on +200 reviews

Contact our sales team.

Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!

🔒 Your data is safe. GDPR compliant, never shared.

Enhance the customer experience and optimize your agents' performance.

20 years of expertise at your service

Billions of interactions managed each year

ISO 22301 Certified for your peace of mind

Continuous Innovation with our AI lab in Brittany

Electronic Communications Operator registered with ARCEP

4.7/5 on +200 reviews

Contact our sales team.

Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!

🔒 Your data is safe. GDPR compliant, never shared.

Enhance the customer experience and optimize your agents' performance.

20 years of expertise at your service

Billions of interactions managed each year

ISO 22301 Certified for your peace of mind

Continuous Innovation with our AI lab in Brittany

Electronic Communications Operator registered with ARCEP

4.7/5 on +200 reviews

Contact our sales team.

Please provide us with some personal information, and we will contact you as soon as possible. Looking forward to connecting with you soon!

🔒 Your data is safe. GDPR compliant, never shared.